Marks & Spencer – a glorious past does not a bright future make #MKS

Marks & Spencer – a glorious past does not a bright future make #MKS

Few people will be aware of the glorious past of market monolith Marks & Spencer.

Founded by a Polish refugee, Michael Marks, and a cashier from Skipton in North Yorkshire, the initial partnership found success with their Penny Bazaar. In an age when most market stalls were bartered and haggled, the Penny Bazaar found its success with everything being a penny.

Marks & Spencer would eventually reach enough scale to cut out the middleman and go directly to manufacturers, which understandably caused some discontent within the industry. It was revolutionary.

Michael Marks was a pioneer of a forgotten age, and a champion of quality and customer service.

But this isn't a story of the successes of Michael Marks and Thomas Spencer.

It's a story of how the nation's most famous store is in grave danger of becoming a relic of a past age.

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